- Overview of service
- You will find information about TG service here.
- National customer service 1588-3582
- Our technical experts will assist you on your inquiry with One Call service.
- Remote support service
- We provide remote support service to solve trouble or defects or your computer rapidly.
Remote support service requires internet connection and for peripheral devices, it must be connected to PC. - ■ Remote support service available: 09:00-18:00 on weekdays / close on national/public holidays
- ■ Items available for remote support service
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Computer Software - - Error in the Internet and network set up
- - Error in playing a video file
- - Error in Windows update
- - Slow speed
- - Installation of drivers and software
- - Remove malicious code and viruses
- - Installation and removal of program
- - For program support, it is limited in the packaged software provided with the purchase(Cyerlink YouCam, Power DVD)
- - Please contact TG Sambo call center in case your problem is not included in the available items for support.
- Experienced engineers
- To solve your problem, our professional engineers are always ready to assist you at the service centers across the country.
- Happy Call Service
- For better service, we ensure after-sales quality management
- by checking customer’s satisfaction level upon completion of the service.
- Installation service
- Once you purchase our products,
- we will install them rapidly at the place where you want through our network cross the country.
- Technical support system
- Our engineers and counselors provide precise and professional services based on database
- of products and technology information through technical support system.
- Mobile real-time processing result registry system
- We process your inquiries rapidly and manage the results
- by reflecting assigned engineers and processing results to the system in real time.
- Comprehensive quality management system
- "We are committed to provide you better service based on quality management system for rapid assignment,
- delivery of promises, repair process, defect rate, and customer satisfaction level.
